Anna Hiltii

Frequently asked questions

We don't keep prints in stock – every order is made for you. Production takes up to 3 working days, followed by 1–3 days for delivery. Once your order ships, you'll get an email with a tracking number.

Yes. If something isn't right, email us at order@skarbprints.com within 14 days of receiving your order. We take quality seriously, but we know surprises happen – we'll look at each case individually and find a solution that works for you, whether that's an exchange, a refund, or something else.

We currently serve two markets – Ukraine and the UK, with local production in both. In Ukraine, orders are delivered to your nearest Nova Post branch or parcel locker. In the UK, orders arrive by courier (Evri) to your door. We're planning to expand to the EU and beyond – follow us on Instagram or join our mailing list to hear when international orders go live.

Local economics – production and operating costs in Ukraine are lower. The quality is identical either way: the same archival paper, the same giclée printing, the same artists, the same 20% royalty on every sale.

We do giclée prints on 200gsm fine art paper using 12-channel pigment inks on Epson SureColor printers – the same process used by galleries and archives. With reasonable care, the colours hold for 100+ years. It's the standard art institutions rely on.

Yes. We offer frames in natural wood with acrylic glazing, acid-free backing to protect the paper, and hanging hardware included. Framing service is built into the price – no assembly and no extra steps for you. The print arrives ready to live on your walls.

Industry standard is 10–15%, but we thought we could do better. We think artists should get a real cut, not a vague promise of "fair pay." So we publish the number: 20% of the retail print price on every sale, no thresholds, and no clever accounting. If a print sells for £60, the artist gets £12. The rest covers production, marketing, and keeping the store running.